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Open 24/7 Albany, Troy, Schenectady and the Capital Region

Same-day courier and package delivery in Albany, NY

Documents, packages, urgent runs and forgotten items picked up and delivered by a local Mercy driver, and signed for at the door so you know it arrived.

Courier handing an envelope to a receptionist

Ways to use Mercy delivery

One local courier for every kind of delivery

Pick the option that matches what you need to send. You book them all the same way, and every delivery is signed for on arrival.

Package and document delivery

Envelopes, documents, small packages and other eligible items, picked up and delivered across the Capital Region.

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Urgent and same-day delivery

Time-sensitive local pickup and delivery. Tell dispatch your deadline when you book and we send the nearest available driver.

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Forgotten and left-behind items

Keys, phones, bags, documents or other personal belongings that someone needs picked up and brought to them.

Book a delivery

For organizations

Delivery for businesses and healthcare offices

Business and corporate delivery

Documents, packages and eligible supplies for offices, law firms, shops and organizations, booked under your company account with every delivery on record.

Business accounts

Medical and healthcare delivery

Eligible healthcare-related documents, supplies and packages between offices and clinics, where the item and route allow. Not for specimens, medications or regulated materials.

Ask dispatch
Proof of deliveryCompleted
Delivered to
Front desk, State Street
Recipient
Signed and named on screen
Time
Recorded at hand-off
Driver
Assigned Mercy driver
Recipient signature

Proof of delivery

Signed, timed and saved to your booking

  1. Book and describe the item

    Pickup, drop-off, recipient name and phone, and what you are sending.

  2. Driver assigned

    You get an email as soon as a driver accepts your delivery.

  3. Delivered and signed

    The recipient signs on the driver's screen and types their name.

  4. Record in your account

    Signature, name, time and driver are saved and emailed to you.

FAQ

Courier and delivery questions

How fast is same-day delivery in Albany?

Most local deliveries are picked up within a short time of booking and taken straight to the recipient. Dispatch can give you an estimate when you book.

What proof of delivery do I get?

The recipient signs on the driver's screen and types their name. The signature, name, time and driver are saved to your booking and emailed to you.

What items can you deliver?

Documents, envelopes, keys, phones, bags and small to medium packages. We do not carry hazardous or illegal items, cash or items of extraordinary value.

Can you deliver something I left behind?

Yes. If you left your keys, phone, bag or documents somewhere, a Mercy driver can pick the item up and bring it to you. Book a delivery and give dispatch the pickup and drop-off details.

Do you deliver medical items?

We can deliver eligible healthcare-related documents, supplies and packages for offices and clinics where the item and route allow. We do not transport specimens, medications, biohazard materials or other regulated items. Call dispatch to confirm before you book.

Can my business set up regular deliveries?

Yes. Open a business account and book courier runs whenever you need them, with every delivery on record.

Courier handing an envelope to a receptionist

Send something today

Book a same-day delivery online in about a minute.

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