Book a taxi in Albany, NY
Book a ride or a delivery, and create your account or sign in as you go.
My Account
Log in or create an account to view your bookings, driver trips, or the Mercy Transport dashboard — this page shows whichever one matches your account.
Prefer to talk to someone?
Dispatch is open every day. Open 24/7.
Good to know
- Book airport and Amtrak rides at least 24 hours ahead.
- Your fare is shown before you confirm.
- Pay online, or card and cash in the car.
- Create your account as you book.
Accounts
One account for every trip
Sign up while you book. Your account keeps every ride, fare and receipt in one place.
Rider account
Upcoming and past trips, fares and payments, change or cancel requests, and delivery signatures.
Sign up and bookBusiness account
Add named riders from your company and see every company booking in one place.
Open a business accountDriver portal
For Mercy drivers: assigned trips, pickup details, trip status and proof of delivery.
Driver sign in