Contact Mercy Taxi in Albany
Talk to a real person at dispatch. Open 24/7.
FAQ
Quick answers
What are your hours?
Dispatch and rides run every day. Open 24/7. Book ahead for morning airport rides.
I left something in a Mercy vehicle.
Call dispatch as soon as possible with your trip date, time and pickup address and we will help you get it back.
How do I change or cancel a booking?
Sign in on the booking page, or call dispatch. Please let us know as early as possible — see our Cancellation & Refund Policy for cancellation windows and fees.
Do you serve areas outside Albany?
Yes. We drive across the Capital Region and offer long-distance rides anywhere in upstate New York.